Q: What does Tyler include?

A: Tyler answers your calls, handles FAQs, collects caller details, sends confirmation texts, and notifies you instantly.

Q: Can I customize my assistant?

A: Yes — Tyler is fully customized with your business information, FAQ answers, call scripts, and client instructions. You can also customize Tyler’s voice, gender, age, and image to reflect your brand tone.

Q: When do I get charged for the minutes and monthly fee?

A: The \$99 monthly fee begins once Tyler is live. The monthly management fee and usage minutes are billed every 30 days based on actual call time.

Q: How do I forward my calls?

A: You’ll receive a dedicated Tyler number. Simply forward your existing business line to Tyler. Alternatively, you can promote Tyler’s direct number and have clients call him directly — ideal for landing pages and promotional use.

Q: Is there an annual fee?

A: No annual fee. You pay the one-time setup, the monthly management fee, and usage minutes — that’s it.

Q: How long does Tyler last?

A: Tyler operates 24/7 with no expiration, as long as your subscription remains active.

Q: How many FAQs can Tyler answer?

A: Up to 50 FAQs can be programmed to ensure your most common caller questions are fully handled.

Q: How do I access my dashboard?

A: You’ll receive private access to your client dashboard where you can review call transcripts, monitor usage, and update your information at any time.

Q: How long will this take to set up?

A: Most clients are fully live within 2–3 business days after completing onboarding.

Q: How does support work if something goes wrong?

A: Full concierge support is included. Our team monitors Tyler and resolves any issues quickly as they arise.